Has anyone ever have an issue with the Linsoul Amazon store? I ordered the Tripowin Amber 32 awg and received nothing in the package. Contacted Amazon support and they had another sent out and the same thing. Nothing was in the package. Amazon refunded the money but I feel like Linsoul should know about this issue and I cannot get the same deal on the Linsoul website as I did when I tried to order it on Amazon.